English text with audio Level A2
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A receptionist is a person who serves as the first point of contact for a business, organization, or facility. Their primary responsibility is to greet and assist visitors, whether in person or over the phone.
As a receptionist, you may be responsible for a variety of tasks, including answering and directing phone calls, scheduling appointments, managing incoming and outgoing mail, and maintaining records. You may also be responsible for maintaining the cleanliness and organization of the reception area.
To be an effective receptionist, you should have excellent communication skills, both verbal and written, as well as strong organizational skills. You should be able to multitask effectively and have a friendly and professional demeanor. Receptionists may work in a variety of settings, including office buildings, hospitals, and hotels.